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‎06-01-2020 04:15 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

‎06-01-2020 04:15 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

My sleep is saying 2 hours plus when I've slept for 11 hours. I've removed the app and reinstalled and I have let my fit bit battery drain and then fully recharged it and it's the same. What could be wrong?
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‎06-09-2020 21:19

‎06-09-2020 21:19

Could be movements in your sleep 

 

can you check your settings in the app? 
under account-Setting- Advanced Settings -Sleep Sensitivity 

please make sure it says normal.  

1EACC646-C173-44BD-BA8C-05E6AB69C79F.jpeg

 

I also suggest restarting your Fitbit.  

please let us know if this helps or if you need further assistance.

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