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flex 2 not appearing on bluetooth

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‎08-02-2017 07:51 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

‎08-02-2017 07:51 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

My flex 2 isn't syncing. I figured out that it's not appearing on bluetooth. I have tried EVERY solution I've found online and still no luck. Please help!!!!

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5 REPLIES 5

‎08-02-2017 08:01

‎08-02-2017 08:01

The Flex 2 will not appear in your phone's bluetooth settings unless you have notifications enabled in the app. Otherwise, it is only connected to the phone via bluetooth when it is trying to sync.

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‎08-02-2017 08:31

In response to SunsetRunner

‎08-02-2017 08:31

Thanks for your comments. But that's not it. It's been working for the last few months but suddenly isn't there.

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‎08-02-2017 09:37

‎08-02-2017 09:37

My fitbit isn't syncing either.. it's been weird since 1220, mobile app is syncing ok? Tried to reboot and still same issue

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‎08-03-2017 03:19

In response to KazVsims

‎08-03-2017 03:19

@KazVsims @caridavis Have a read of this Help Article and follow all tne checks and suggestions methodically and hopefully you will find a fix for you. Let us know how you go.

Why wont my Tracker Sync

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-09-2019 12:34

‎08-09-2019 12:34

I've been fussing with my Flex 2 since Android updated to v.9. It syncs just fine with Fitbit app and with the dashboard, but won't pair with Bluetooth. Bluetooth lists it as an available device, but each attempt to pair says "Couldn't pair. Check settings for this device and try again." Both Inspire HR and Charge HR are paired. I'm going to trust Patruns, because I've tried every Flex 2 trick in the Community!

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