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flex2

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‎06-11-2020 01:20 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

‎06-11-2020 01:20 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

Is a flex 2 compatible with a Huawei p20 smart phone 

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‎06-11-2020 01:37

‎06-11-2020 01:37

Hi, @DUKE1921 , yes, you should be able to use any Fitbit with that phone.  Here are some tips that may help:

 

To use the Fitbit app on your Huawei P20 Lite phone, verify the following settings: 

  1. On your phone, open the Settings app > Apps and notifications > Apps.
  2. Tap Fitbit > Battery.
  3. Turn off the Power-intensive prompt option.
  4. Tap Launch.
  5. Turn off the Manage automatically option, and turn on the Auto-launch, Secondary launch, and Run in background options.
  6. Tap OK.

Note that you may see a message on your phone related to power consumption and apps scanning in the background. If you follow the steps in this message, the Fitbit app can’t run in the background and certain features may not work properly. Repeat the steps above to enable the Fitbit app to run in the background.

 

Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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