help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

7 days

‎03-23-2019 15:10

‎03-23-2019 15:10

 

My Fitbit doesn't always record 7 days of usage. It sometimes skips Monday. Does this happen to anyone else?

Maybe it doesn't do Mondays! 

Best Answer
0 Votes
3 REPLIES 3

‎03-23-2019 15:18

‎03-23-2019 15:18

Can you clarify which data gets skipped on some Mondays?

Do you mean that it records zero steps, calories, and active minutes?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎03-25-2019 03:31

In response to JohnnyRow

‎03-25-2019 03:31

 

Hello JohnnyRow, yes, my Fit bit records 0 steps, no active minutes etc. Do you have the same problem?

Best Answer
0 Votes

‎03-31-2019 15:12

In response to knickerknockers

‎03-31-2019 15:12

I can honestly say this is a first for me. you may want to reset your fitbit monday as soon as you wake up to give it a boost. you may want to also check your settings, maybe there is something wonky with the day it starts or time zone... if everything seems right and the restart doesn't help, contacting support might be an option for further consultation

Elena | Pennsylvania

Best Answer
0 Votes