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Fitbit charge 2 didn't reset steps

‎03-26-2018 00:44

‎03-26-2018 00:44

I know the clocks went forward an hour the fitbit charge handled this fine, that day the steps was the most I have ever completed in one day. Sadly I went to bed before midnight wake up this morning and my charge says I have completed over 4 thousends steps. The date is correct the time is correct but the steps are continuing from 25th March.

How do I get this corrected?

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‎03-26-2018 16:44

‎03-26-2018 16:44

hey there @florenceanne you may consider doing a restart of your tracker. that should fix the issue.

Elena | Pennsylvania

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