08-12-2020 06:40
08-12-2020 06:40
I was in bed watching the news and checked my Fitbit . It showed 17 steps. I had not moved since the night before. Strange things happening.
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Best Answer08-15-2020 07:22
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-15-2020 07:22
Hi @sleeperrors2 Wrist worn trackers will record steps overnight, because you dont stay completely still when you are asleep and your Fitbit will think some of those movements are steps. 17 steps is very small number for sleeping - I often get a couple of hundred - but it is still a pretty insignificant number and wont make much of a difference to the daily total.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
08-15-2020 07:22
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-15-2020 07:22
Hi @sleeperrors2 Wrist worn trackers will record steps overnight, because you dont stay completely still when you are asleep and your Fitbit will think some of those movements are steps. 17 steps is very small number for sleeping - I often get a couple of hundred - but it is still a pretty insignificant number and wont make much of a difference to the daily total.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-30-2020 01:19
12-30-2020 01:19
Hi - mine has recorded over 1,000 during my sleep last night. What should I do?
Best Answer03-03-2021 08:53
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-03-2021 08:53
Hi @Emmagrace25, I'll be glad to help you with your Fitbit device since it tracked steps while you were sleeping.
Please let me know what Fitbit model you have. In the meantime, restart your device as described in this help article. After this, monitor your Fitbit device and see if the issue gets fixed.
Best Answer