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Fitbit app on old phone no longer works to pair Inspire 3

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‎08-15-2025 14:50 - last edited on ‎08-15-2025 19:43 by Fitbit Moderator

‎08-15-2025 14:50 - last edited on ‎08-15-2025 19:43 by Fitbit Moderator

I just received an Inspire 3 as a gift.  My phone is old and the app is not available for it.  Is there any other way I can use the Inspire 3?  I tried to see about using my Microsoft laptop.  I don't have a tablet. 

Thank you. 

 

Moderator edit: updated subject for clarity

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‎08-15-2025 15:14

‎08-15-2025 15:14

Hi @cc1263      I’m sorry, but there is no workaround.  You need a smartphone or tablet that supports Android 11 or iOS 16.4 or higher.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-15-2025 19:46

‎08-15-2025 19:46

Hey @cc1263. Welcome on board to our community forums!

Thank you for sharing the details regarding your phone and the Fitbit app. I understand that you want to get started with your new Inspire 3 as quickly as possible.

I would like to share this link with you so you can view and review the requirements if you ever want to use a new smartphone to use the app.

Thanks for the help @LZeeW!

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