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Fitness tracking

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‎10-11-2023 19:21

‎10-11-2023 19:21

why is my Fitbit not automatically being recorded in the app? It does not show yesterdays or todays exercises 

Best Answer
6 REPLIES 6

‎10-12-2023 14:53

‎10-12-2023 14:53

Hi, @Veebee09 if you use an Android phone you may have been affected by a Fitbit server issue which was preventing syncing or logging in but hopefully it should be working now.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer
0 Votes

‎10-12-2023 14:57

In response to Julia_G

‎10-12-2023 14:57

I have apple. Even after factory resting the device, deleting app, etc
still not showing my exercises. Frustrating
Best Answer

‎10-12-2023 15:20

In response to Veebee09

‎10-12-2023 15:20

Hi, @Veebee09 , if you have factory reset your device the data from your exercises will have been erased, unfortunately, so will no longer be available.  I am sorry not to have better news for you.  

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer
0 Votes

‎10-13-2023 14:32

In response to Julia_G

‎10-13-2023 14:32

I’m aware of that what I had meant by nothing was that it still not auto
recognizing my exercises.
Best Answer
0 Votes

‎10-13-2023 18:07

In response to Julia_G

‎10-13-2023 18:07

I think he, like myself, are looking for solutions.  I’ve done everything else but factory reset… and it still fails to work.  The update has been buggy from the get go.  But if your exercise tracker can’t track exercise… what good is it.  I am just really disappointed that what I purchased (for a significant amount of money) simply doesn’t work.  

Best Answer
0 Votes

‎10-13-2023 18:10

In response to deepfunk

‎10-13-2023 18:10

I agree it’s very frustrating!
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