Inspire 3 - Sleep metrics changed

[Sarsfields]

For the last week the only sleep data I get is awake, asleep or restless.  No breakdown to REM, deep etc., no benchmarking and it’s totally inaccurate.

I never remove my inspire 3 so don’t suggest it’s in the wrong position! I did a restart, reinstalled the app etc. and nothing.

It’s useless like this 

Moderator edit: updated subject for clarity

[HorareyFitbit]

Hi @Sarsfields, welcome back to the Fitbit Community

I see what you are going through with the sleep data on your Fitbit device, I also appreciate the troubleshooting steps you already tried.

I can recommend you the following steps if not done before: 

• You might have slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight. Learn how to wear your device for optimal sleep tracking.
• You might have used the Begin Sleep Now option in the Fitbit app instead of simply wearing your device to bed. For more information on automatic sleep tracking, refer to How do I track my sleep with my Fitbit device?
• Sleep stages require at least 3 hours of sleep. If you slept for less than 3 hours, you won’t receive sleep stages.
• Your device's battery might be critically low. To check your current battery level, refer to How do I charge my Fitbit device?