10-21-2025
17:28
- last edited on
10-21-2025
17:56
by
ManuFitbit
10-21-2025
17:28
- last edited on
10-21-2025
17:56
by
ManuFitbit
inspire 3 ver.63.20001.188.58
andriod ver.11
does NOT sycn, and cannot update
both fitbit and smartphone have been re-booted.
fitbit applycation has also been re-installed
Moderator edit: clarified subject.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Good to see you around @Yasihno.
Thank you for taking the time to share the details about this difficulty with your Inspire 3.
Please make sure to follow the steps listed here:
Why won't my Fitbit device sync?
If you still have difficulties to sync, please take a look at this help article: How do I set up my Fitbit device?
Best AnswerI hope your issue has been sorted by now. I have another issue, but I cannot find anywhere else to post as most of the relevant chats are closed for response. I am unable to sync my steps after I was forced to migrate to a Google account. It says disconnected and not syncing. Is this the end of my Fitbit journey since I began in 2016?
Best AnswerThank you for your response. The same here. This may be the time to say sayonara to Fitbit community after 11 years, just because of Google. Good luck to you.
Best Answer