Inspire 3 is not tracking my SpO2 data

[Peedoffuser]

Not recording yet again. !!!!!

Moderator Edit: Clarified subject

[Gr4ndp4]

Hi, @Peedoffuser, welcome to the community, you do not provide much information to allow us to form a view of what might be causing your problem. May I draw your attention to How do I track blood oxygen saturation (SpO2) with my Fitbit device?

There's a helpful section on "Why didn't I receive Sp02 data", restless sleepers may encounter problems. If your issue persists you could try asking a friend or family member to wear the device overnight to see if they have the same experience.

I hope this helps.

Cheers

[Emmymarie]

No help and the times I'm sleeping are wrong. I'm supposed to keep track of my O2 and sleep for my doctor's. The sleep is completely wrong!

[Gr4ndp4]

Hi, @Emmymarie, welcome, allowing you have considered the points raised in How do I track blood oxygen saturation (SpO2) with my Fitbit device? may I also draw your attention to How do I track my sleep with my Fitbit device?

Let us know how you get on.

Cheers

[Emmymarie]

I asked about both those issues and got no where. My sleep schedule is
wrong and I have no O2.

[Gr4ndp4]

Hi, @Emmymarie, thank you for your feedback. If we are to help you we will need more detailed information. There is a substantial community here who are ready & willing to assist you.

We look forward to hearing what remedies you have tried and the results.

Cheers

[Emmymarie]

I already said there's no O 2 record and the sleep app isn't accurate. I
already tried chatting with a representative. It got me no where. I'm still
under warranty, just send me a new watch. I don't have time for this. I'm
awake but I'm guessing m app says I'm sleeping. Been through this before.
This is for my health and I paid good money for this and it's not accurate
to even share with my doctor's.

[Gr4ndp4]

Hi, @Emmymarie, only "Customer Support" can replace your device under warranty talk to them. I and other posters here are volunteers and community members who do not work for Fitbit. The exception to this is the moderators  How to: Identify a Fitbit Moderator or Employee - Fitbit Community  

I hope this helps.

Regards

[Emmymarie]

I tried and I got Chad to text me. I didn't speak to anyone. I was
literally awake and my watch said I was sleeping. Seriously?