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Inspire 3 keeps on all the time

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‎07-23-2024 18:32 - last edited on ‎07-24-2024 08:22 by Fitbit Moderator

‎07-23-2024 18:32 - last edited on ‎07-24-2024 08:22 by Fitbit Moderator

Inspire 3 is staying lit up all the time.  As a result, battery is draining in less than 48 hours.  I've restarted several times, and the issue persists.  Owners manual is useless.  Since Fitbit got acquired, Customer Service is nonexistent. 

Moderator Edit: Clarified subject

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‎07-23-2024 18:52

‎07-23-2024 18:52

You might have 'Always-on display' turned on.
Turn it off in Settings.

JohnnyRow_0-1721785938770.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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2 REPLIES 2

‎07-23-2024 18:52

‎07-23-2024 18:52

You might have 'Always-on display' turned on.
Turn it off in Settings.

JohnnyRow_0-1721785938770.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-23-2024 19:12

In response to JohnnyRow

‎07-23-2024 19:12

Thanks.  That fixed it.  I'm curious as to how that 'switch' got flipped all of a sudden though.  Nevertheless, thanks again!!! 

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