help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 3 keeps on all the time

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-23-2024 18:32 - last edited on ‎07-24-2024 08:22 by Fitbit Moderator

‎07-23-2024 18:32 - last edited on ‎07-24-2024 08:22 by Fitbit Moderator

Inspire 3 is staying lit up all the time.  As a result, battery is draining in less than 48 hours.  I've restarted several times, and the issue persists.  Owners manual is useless.  Since Fitbit got acquired, Customer Service is nonexistent. 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-23-2024 18:52

‎07-23-2024 18:52

You might have 'Always-on display' turned on.
Turn it off in Settings.

JohnnyRow_0-1721785938770.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎07-23-2024 18:52

‎07-23-2024 18:52

You might have 'Always-on display' turned on.
Turn it off in Settings.

JohnnyRow_0-1721785938770.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎07-23-2024 19:12

In response to JohnnyRow

‎07-23-2024 19:12

Thanks.  That fixed it.  I'm curious as to how that 'switch' got flipped all of a sudden though.  Nevertheless, thanks again!!! 

Best Answer