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‎09-02-2024 08:58

‎09-02-2024 08:58

I recently got a new phone.  My Fitbit is connected to ActiveFit through my insurance.  When I try to log into Fitbit it is going straight to ActiveFit and not allowing me to review any data on Fitbit.  It’s not recording any of my steps or syncing with ActiveFit.  Any suggestions?

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‎09-02-2024 10:06

‎09-02-2024 10:06

Hi, @Sharonlynn5  welcome to the community, I'm not familiar with ActiveFit but I have located this old thread that might help you  Solved: Won’t sync with ActiveFit app - Fitbit Community  

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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