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Inspire wristband falling off

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‎09-28-2020 12:05 - last edited on ‎09-29-2020 10:24 by Fitbit Moderator

‎09-28-2020 12:05 - last edited on ‎09-29-2020 10:24 by Fitbit Moderator

Hello, the bandwrist of my inspire is not attaching well to the watch. I think a small part in the watch broke when I was trying to rotate it. The band is attaching to the watch, but it is unstable and keeps falling out if I touch it. I'm wondering if this thing is possible to fix and there are some places can fix it.

 

 

Moderator Edit: Clarified subject

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‎09-29-2020 10:25

‎09-29-2020 10:25

@mzaki Welcome to the Fitbit Community!

 

Sorry to hear that your Inspire band is falling off. I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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