App needs internet permission

[Tim2006]

I have an error message that has popped up on my home screen saying that the app needs internet permission. I can’t get rid of it and it prevents me from seeing my clock face. I have not loaded any new apps and i can’t find any missing appropriate permissions. The message does not say which app. Any views on how to fix this?

[Julia_G]

Hi, @Tim2006, have you tried a restart?

[Tim2006]

Yes. Several times in fact, but no effect

[Danieljohnmyers]

I'm getting the issue and it just started within the last hour. Reset does nothing.

[SunsetRunner]

Tim and Daniel, many 3rd party clock faces require permission to access the Internet.  Those that do, in their settings is a box to check to allow permission.  If that is the case for you, click on your clock face in your tracker settings and there should be a Gear Icon to click on for clock face Settings.

[Tim2006 · Accepted solution]

Thanks. It is a third party clock, but there is no permission check box in its settings. This just came out of the blue. However, based on your reply I just switched out my clockface to one of the Fitbit faces and it seems to have solved the problem. Shame because I liked the face I was using.

[SunsetRunner]

That would have been my next suggestion, Tim.

[BigShel]

It definitely was the 3rd party clock...changed it out to one of the fitbit faces and waaa'la!  Fixed!

[BigShel]

It's the 3rd party watch face...I had to change mine over and the error was gone.

[gamgigi]

This did not work.  No Geer option in settings of the Versa 2 watch to fix following problem.  App requires internet permission, with has already and this watch worked prior today.  Suggestions??

[gamgigi]

How did you change out the clock face to the fitbit face?  I don't see that option.  thanks

[Julia_G]

Hi, @gamgigi , on your app select the Versa icon and on the next screen choose “clock faces”.  There yu can select from many options.  Choose a Fitbit clock face or one of the 3rd party ones.  When your Versa syncs the clock face will update.

[gamgigi]

Thank, that worked,,,, selected a Fitbit clock face and it fixed the problem,
Thanks

[Zicornz]

I just had the same problem. I was really fond of the one I was using and didn’t want to get another one. Basically you just delete the watch face and re-download it. You have to remember the name of the watch face though. Mine was “tap tap” and I was easily able to find it again. Although I did have to do this once or twice and had to pay for it again.