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Band broke

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‎06-14-2019 07:54

‎06-14-2019 07:54

My first band broke within a MONTH. Now the replacement band won’t stay on. How can I get this Ionic replaced? 

Help!!!

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‎06-14-2019 10:52

‎06-14-2019 10:52

Hi @Jillie1210, welcome to the community.

 

To discuss what warranty options are available to you, you will need to speak to customer support (here). 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎06-14-2019 10:55

‎06-14-2019 10:55

Hi @Jillie1210 Welcome to the Community. Sorry to hear about your band. All you need to do is to contact Customer Support to get it replaced under Warranty. 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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