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Battery not charging

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‎02-29-2020 03:49 - last edited on ‎03-01-2020 12:10 by Fitbit Moderator

‎02-29-2020 03:49 - last edited on ‎03-01-2020 12:10 by Fitbit Moderator

My ionic has stopped charging. Any suggestions? Thanks

 

Moderator edit: Subject for clarity 

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‎02-29-2020 04:25

‎02-29-2020 04:25

Fitbit has a troubleshooting guide for charging problems at: Help article: Why isn't my Fitbit device's battery charging?

 

If those tips don't work then, as it says at the end of the guide, it's probably best to contact customer support

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Best Answer
1 REPLY 1

‎02-29-2020 04:25

‎02-29-2020 04:25

Fitbit has a troubleshooting guide for charging problems at: Help article: Why isn't my Fitbit device's battery charging?

 

If those tips don't work then, as it says at the end of the guide, it's probably best to contact customer support

Best Answer