12-11-2017
22:48
- last edited on
08-16-2018
16:08
by
MattFitbit
12-11-2017
22:48
- last edited on
08-16-2018
16:08
by
MattFitbit
I keep getting weather message to go to kzl.io/bigw to unlock big weather .when I do it says it has to be purchased. Dont want it and cannot get rid of message on my watch. Have tried everything . Someone pls help . Going mad lol thanks everyone now got it sorted , it was the new clock face I changed to so now gone back to original xx thank you all
Moderator edit: edited title for clarity
Answered! Go to the Best Answer.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi everyone!
I took a look at the app description for Big Weather and can confirm that this clock face requires payment after a free 3-day trial.
While all apps and clock faces in the Fitbit App Gallery are free to download, some apps and clock faces require a paid subscription service (such as Pandora) or a one-time activation fee (to a developer).
For more information on the new app gallery, check out the article, here.
Hope this helps! If you have any questions, you know where to find me.
Want to get more deep sleep? Join the discussion on our Sleep better forum.
12-06-2017
06:30
- last edited on
08-20-2018
13:03
by
MarreFitbit
12-06-2017
06:30
- last edited on
08-20-2018
13:03
by
MarreFitbit
I thought all watch faces would be free? When you read the detail of the Big Weather watch face it says, "Requires $.0.99 Kiezelpay payment after a free 3-day trial." Is this allowed or is this a violation of the Fitbit policy?
Thanks!
Moderator edit: added label
I saw that one too. I kept scrolling/swiping after reading the description.
Curious to see what FitBit says about it.
Best AnswerI downloaded that one too but it didn't say I had to pay. I liked it, I used it for say 15 minutes it's nice but it crashed on my watch, maybe that is why it crashed so I choose another one for now.
Best Answer
@Butterflywings wrote:I downloaded that one too but it didn't say I had to pay. I liked it, I used it for say 15 minutes it's nice but it crashed on my watch, maybe that is why it crashed so I choose another one for now.
It doesn't say you have have to pay when you download, it is buried in the description, at the bottom. So you have to click to "see more", and it says 0.99 after 3 days free.
I have had crash problems with it as well, I am 100% done with that one.
No luck as of yet ! Its still happning and ive only had it a **ahem** week . I havent installed any apps either it only started appearing a day or so ago . Aaarrrggghhhhhh so frustrating . Help please lol
Best Answer@Cheryle111 did you change watch face?
Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze
Best AnswerI need all the luck I can get atm lol
So aarrgghhhhhh with it im havin a glass of wine hahahahaha
Best Answer
Best Answer
@Cheryle111 wrote:
Yes I did but the weather message came up about 3 days after . Is that the probs ?
If you downloaded a watch face, then I bet the message is coming because app developer is looking to release a paid version someday. Switch to a Fitbit watch face and I bet the weather messages will stop.
Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi everyone!
I took a look at the app description for Big Weather and can confirm that this clock face requires payment after a free 3-day trial.
While all apps and clock faces in the Fitbit App Gallery are free to download, some apps and clock faces require a paid subscription service (such as Pandora) or a one-time activation fee (to a developer).
For more information on the new app gallery, check out the article, here.
Hope this helps! If you have any questions, you know where to find me.
Want to get more deep sleep? Join the discussion on our Sleep better forum.
12-15-2017
11:02
- last edited on
08-14-2018
15:41
by
MatthewFitbit
12-15-2017
11:02
- last edited on
08-14-2018
15:41
by
MatthewFitbit
I constantly get notifications on my ionic watch, that If I want to contine using the weather app bigweather I need to go to a website kzl.io/bigw enter the code I see on my ionic watch and pay. I dont want this app and I dont want to pay. How can I get rid of these constant pop ups on my tracker?
That's a watch face, not an app. Select a different one that doesn't require payment, and you won't see that any more.
According to the app store, the developer choose to make this clock a paid clock. Can't blame him for wanting to make a few dollars for his time.