01-04-2020
22:50
- last edited on
01-05-2020
16:45
by
RicardoFitbit
01-04-2020
22:50
- last edited on
01-05-2020
16:45
by
RicardoFitbit
After upgrading to new firmware, my ionic has a big black dot.. it was initially small,, but it's growing.. it's weird that an upgrade is causing annoying experience. I restarted 3 times. I changed the clock face as well.
Can someone help ?
Moderator edit: Subject for clarity
01-05-2020 12:01
01-05-2020 12:01
Try a Factory Reset if you can by swiping left to Settings and then About, Factory Reset.
05-12-2020 13:05
05-12-2020 13:05
Have the same issue, the dot is increasing in size and moving, approx 1/3 of the screen is now covered.. Otherwise the watch is fully funtional. Fitbit are replacing
06-20-2020 08:48
06-20-2020 08:48
Great that Fitbit have provided you with a replacement.
No such luck with mine as out of warranty by a weeks.
Offered me a derisive 25% of another purchase which I did not take!
Very dissatisfied and disappointed with their overall support approach. The watch was meticulously cared for & never once damaged or knocked, just simply failed - almost as if it was designed to.....?
Has anyone else experienced other types of odd “out of warranty” issues?