help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blinking screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-12-2019 02:54

‎05-12-2019 02:54

How can I get it from just blinking 

Best Answer
0 Votes
4 REPLIES 4

‎05-13-2019 01:48

‎05-13-2019 01:48

Hi @SunsetRunner, good to see you in the community.

 

Have you tried restarting your Ionic by following the steps here? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer

‎05-21-2019 06:56

In response to N8teGee

‎05-21-2019 06:56

Not really I thought I could send it back then go from there 

Best Answer
0 Votes

‎05-21-2019 07:01 - edited ‎05-21-2019 07:02

In response to SunsetRunner

‎05-21-2019 07:01 - edited ‎05-21-2019 07:02

Hello @SunsetRunner and great suggestion from @N8teGee .  Warranty options are always available, providing you are within policy.  However, a quick RESET, like @N8teGee suggested may resolve a very simple problem very quickly.  I would highly recommend you trying the RESET and again, hopefully it will get you back on track..  Here is how: Press and hold the left and bottom right buttons together, until the Fitbit icon appears, then release.

 

Hope this helped and please advise, thanks!

Community Council Member

Gunny | Richmond, VA (USA)

Ionic Adidas Edition, Versa Special Edition, Aria 2 & Flyer | iPhone & Windows 10

Take a look at the Fitbit Help site for further Assistance & Information.

Best Answer

‎05-21-2019 15:44

In response to GySgt_Seidell

‎05-21-2019 15:44

Hey guys, I'm here to provide assistance with this situation, pardon me for the delay in responding. I'd like to begin giving you a warm welcome to our Community Forums @SunsetRunner. Also, I'm happy to see @N8teGee and @GySgt_Seidell participating in here, welcome back.

 

 @SunsetRunner I was informed by our Support team that they already provided you with assistance regarding this situation. That said, I recommend you to contact them back if you have any additional questions for them, I'm sure that they'll provide you with more information and details. 

 

@N8teGee @GySgt_Seidell Thanks for suggesting our restart process, I was about to provide this information too and some other troubleshooting steps when our Support team informed me that @SunsetRunner was already assisted. The willingness to help is always appreciated guys.

 

In the meantime, let me know if you have any additional questions. 

Best Answer