help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth Issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-27-2018 09:58

‎05-27-2018 09:58

 Ionic not syncing

Best Answer
0 Votes
3 REPLIES 3

‎05-27-2018 10:00

‎05-27-2018 10:00

Not sure what happened but i performed factory reset and now i am getting a Bluetooth connection error. I have turned off Bluetooth several times and nothing. Any advised on how to get my ionic back connected 

Best Answer
0 Votes

‎05-27-2018 15:43

In response to Lilme79

‎05-27-2018 15:43

Have you removed the Ionic from the phones Bluetooth settings? 

A factory reset of the ionic will mean that you will have to set it up as a replacement device. 

Best Answer
0 Votes

‎05-27-2018 17:21

In response to Rich_Laue

‎05-27-2018 17:21

Yes I have. I have it back on now but I get the Bluetooth error message and then it leaves

Best Answer
0 Votes