Can't upload Bitmoji Watch face

[chitowncheryl]

My Ionic won't complete the upload/sync for my Bitmoji (which i connected to my Snapchat!)

Anyone have this problem?

[WendyB]

Do a restart and try again

Restart

Mine did take a long time to load but it did finally

[DramaQueenDiva]

Hi @chitowncheryl., I remember going through the same issue when I tried to connect the Bitmoji to my Versa.  Here is what worked for me (and sorry if some of the steps are a repeat):

1.) Go to Snapchat and create an account.

2.) Go to the Fitbit app and turn on your Bluetooth.  Download the Bitmoji clock face (free).

3.) Follow these instructions to create a Bitmoji if you haven't done so already.

4.) Next, go back to the Fitbit app.  It will ask you to connect your Snapchat to Fitbit.  Select "Yes".  Then it will ask you to teleport the Bitmoji to the clock fact.  Once again, tap "Yes".

5.) The clock will now start downloading the Bitmoji.  This could take a while, so keep your Bluetooth on and your watch nearby.  I found that if I kept toggling between the setting page for the clock and the download page for the Bitmoji, it would refresh it's progress.  

Do this process over WiFi, it may go faster than doing it over Data.

[chitowncheryl]

Thank you so much for responding!what I ended up doing with uninstalling my Fitbit app on my phone and then reinstalling. then the app worked perfectly!C~773-344-1203MFA CANDIDATE - DEPAUL UNIVERSITYSCRIPT SUPERVISOR -SCRIPTE TRAINEDSent from my T-Mobile 4G LTE Device

[KathrynKR]

Yes, same problem here. Fitbit, please simplify things for your customers. So much time wasted on this.