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Clock Error Issue

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‎11-07-2018 17:04

‎11-07-2018 17:04

2 days ago I received a clock error message. I’ve restarted my Ionic several times and disconnected it from the app and reinstalled it twice and still can’t get a clock face to sync up. Can you help?

Best Answer
4 REPLIES 4

‎11-07-2018 17:15

‎11-07-2018 17:15

Have you tried selecting and installing a new clock face and then re-installing the one you have? I've had some issues with clock faces that were cleared by doing this.

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎11-07-2018 17:25

In response to wtksk8r

‎11-07-2018 17:25

When I try to install a different clock face I keep getting an unable to install message. install failed, please try again. I’ve been doing this for two days and I’m frustrated.

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0 Votes

‎11-08-2018 02:56

In response to lashazza

‎11-08-2018 02:56

I have the same problem. 

Best Answer

‎11-08-2018 04:56

In response to Carnell

‎11-08-2018 04:56

I am convinced that this has something to do with the recent update.

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0 Votes