10-22-2018
15:00
- last edited on
10-23-2018
06:30
by
MarreFitbit
10-22-2018
15:00
- last edited on
10-23-2018
06:30
by
MarreFitbit
"Clock Error-Go to Fitbit mobile app and try another clock" I tried doing that without success. I then tried to reboot the Ionic by going into the setting and it kicked me out every time. I tapped on all the apps on the watch and it kicked me out of them too. Is there anything else I can do? Thanks!
10-23-2018 06:29
10-23-2018 06:29
Hey there @SunsetRunner, thanks for stopping by! Thanks for already troubleshooting this inconvenience, nice way to go!
I'd recommend restarting your Ionic by following these steps:
Once you've done this, please do the following with your Fitbit app:
Afterwards, open the Fitbit app and tap or click the Account icon > your device image > Clock Faces > Pick a New Clock.
Note that to update the clock face on your watch, you cannot have more than 38 apps installed.
Hope this helps, keep me in the loop!
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02-29-2020 10:31
02-29-2020 10:31
Hi, i am having the Clock Error issue. I tried to reset as you recommended by pressing and holding the Left Button but it will not reset.
Any other suggestions?
08-17-2020 16:17
08-17-2020 16:17
Same here, but I just skipped that step and started from logging out of the app and it still worked. If you still stuck I recommend you to just start from logging out.