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Clock face not changing when opting to change

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‎03-10-2020 16:29

‎03-10-2020 16:29

I have a Fitbit iconic and Iam trying to change the clock face but when hitting select on the phone it just spins...it seems like it’s going to load but doesn’t. I’ve deleted the application, reset my Fitbit, and have tried to do this multiple times help!

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‎03-11-2020 11:52

‎03-11-2020 11:52

@amb2680 Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

Since the clock face isn't installing, it might be that you have reached the limit of apps that you could install. You could have up to 39 apps installed on your watch at a time. Please double check how many apps you have on your watch, if you have 39, you might need to uninstall one and then install the clock face. Learn more about it by checking this article: How do I install and manage apps on my Fitbit watch? 

 

I'll be around if you have any additional questions. 

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