help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data not syncing correctly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-27-2019 06:28

‎04-27-2019 06:28

My total steps and miles for the day have disappeared and calories and minutes exercise are a lot more than they should be i have switched iconic off and back on again and still showing incorrect data how can I resolve ?

Best Answer
0 Votes
1 REPLY 1

‎04-28-2019 12:08

‎04-28-2019 12:08

Hi @SunsetRunner let me help you out with your difficulties and give you a warm welcome to our Community! 

 

I appreciate your time and effort troubleshooting this situation prior posting. I'd like to let you know that I was informed by our Support team that they're already providing assistance regarding the difficulties you're currently experience with your device. Therefore, I recommend you to check periodically your inbox for any update from them.

 

Let me know if you need anything else. 

Best Answer
0 Votes