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Data not syncing correctly

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‎04-27-2019 06:28

‎04-27-2019 06:28

My total steps and miles for the day have disappeared and calories and minutes exercise are a lot more than they should be i have switched iconic off and back on again and still showing incorrect data how can I resolve ?

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‎04-28-2019 12:08

‎04-28-2019 12:08

Hi @SunsetRunner let me help you out with your difficulties and give you a warm welcome to our Community! 

 

I appreciate your time and effort troubleshooting this situation prior posting. I'd like to let you know that I was informed by our Support team that they're already providing assistance regarding the difficulties you're currently experience with your device. Therefore, I recommend you to check periodically your inbox for any update from them.

 

Let me know if you need anything else. 

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