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Elevation gain problem

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‎11-17-2019 06:58

‎11-17-2019 06:58

  • Elevation gain problem with my ionic,same route but the “elevation gain” result different 
  • kilometre also count more 
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‎11-19-2019 05:12 - edited ‎11-19-2019 05:13

‎11-19-2019 05:12 - edited ‎11-19-2019 05:13

@KentYong_82 Welcome to the Community. Sorry for the delayed reply. 

 

I appreciate the details shared about elevation gain results, I've forwarded this information to my team and they will continue investigating it.

 

Regarding your kilometers counting more, all devices with GPS sensors require a direct path to GPS satellites to calculate location. A weak GPS signal might affect the accuracy of your route and other activity data. Your device uses your step count to calculate distance until it finds a signal, so the total distance calculated for a workout may be slightly less accurate when GPS isn't available for the entire time. Learn more about it by checking by checking this article: How accurate are Fitbit devices? 

 

I'll be around if you have any additional questions.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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