12-16-2019
21:11
- last edited on
12-17-2019
10:17
by
MattFitbit
12-16-2019
21:11
- last edited on
12-17-2019
10:17
by
MattFitbit
Just review todays sleep stats, and was surprised by this:
Moderator edit: title for clarity
Answered! Go to the Best Answer.
02-20-2020 07:00
02-20-2020 07:00
02-20-2020 10:00
02-20-2020 10:00
So, I feel your pain as I don't have the feature either but it's not fair to say it's just "fitbit being lazy". That makes it sound like everyone is just sitting around doing nothing. We have no idea why the feature hasn't been fully implemented - technical issues, budget, product owner prioritizing something else, etc.
Again, I agree with the frustration but applying the reason for the issue as "fitbit being lazy" isn't fair. We don't have insight into what is happening at Fitbit (at least I assume you don't - I know I don't).
02-20-2020 19:06
02-20-2020 19:06
I have a 2-1/2 year old Fitbit Ionic and have the EOV graphs since mid December, but only rolled out to me a few days ago.
This link is the help for EOV.....
02-20-2020 19:22
02-20-2020 19:22
"lazy" may be the wrong word, but the general sentiment (frustration) around the lack of clear communication of the rollout of this feature is inarguable.
Staggered rollouts of software features is nothing new to any of us, it happens all the time with phone OS updates, app updates, etc. But this EOV offering rollout is obviously a mess - nobody can say this is "going as planned" (at least, I'd hope not, else somebody needs to be fired.)
They wanted headlines to say they were "first to market" but weren't ready yet to give it to everybody. Many of us would just appreciate a blog post that said, "We're experiencing difficulties rolling this out due to X, Y, and Z, but expect to have this fixed by end of Q2." That would give them the breathing room and stop us from constantly checking our app and restarting our devices.
So it may not be "lazy" just "incompetent coordination between Marketing and App Dev".
02-20-2020 23:49
02-20-2020 23:49
Hi. The O2 thingy just appeared out the blue. Didn’t have to do anything but I did restart the Ionic a few days ago because of another problem so it may have happened then?
Not sure what to make of it. As a recently retired GP I’ve been looking forward to this kind of feature but this doesn’t really give me any kind of useful information at all. I guess that Fitbit are scared of being sued if they claim too much for this feature and someone gets false reassurance. O2 variation may indicate a problem but you need to know what is an acceptable level of variation on the chart before reaching any conclusions and I haven’t read that anywhere. To get close to diagnosing sleep apnoea you need the actual O2 saturations not the the variability. I guess that we will not get that until Fitbit have passed whatever criteria the FDA in the USA have set. Until then, remember, this is a toy not a diagnostic instrument..
02-21-2020 05:43
02-21-2020 05:43
02-21-2020
06:30
- last edited on
02-21-2020
13:46
by
LizzyFitbit
02-21-2020
06:30
- last edited on
02-21-2020
13:46
by
LizzyFitbit
Hi Cindy,
I agree with you. O2 sats would be far more useful. If they aren’t confident in their readings then Fitbit should either not include it or put a caveat saying that the readings are nearly a guideline and not for diagnostic purposes.
Appin
Moderator edit: word choice
02-21-2020 07:40
02-21-2020 07:40
So Fitbit's "spokesman" is happy to give rollout updates to the media, but not the users themselves...
Fingers crossed, but not holding my breath...
02-21-2020 08:13
02-21-2020 08:13
It randomly appeared! And when I went back, the data is there from December. It wasn't a simple restart of my phone or anything, because I got a new phone in that time period. I agree, actual readings would be better, and if we could use it for exercise and other times in the day - not just sleeping. But at least there is something showing up.
02-21-2020 08:21
02-21-2020 08:21
HAHAHAHA - not holding your breath 😉
02-21-2020 09:24
02-21-2020 09:24
I agree 100% with your post - the attribution to laziness just hit one of my pet peeves 🙂
Thanks for posting the update link - hopefully we will start seeing the feature soon!
02-21-2020 11:57
02-21-2020 11:57
Yesterday, nothing, today the Estimated Oxygen Variation graph was available. It displays in the restoration section of the sleep stats, make sure to scroll down, it is toward the bottom of the restoration section. It wasn't due to any recent updates to my app or the device, I've been up to date on both for at least the past month waiting for this feature to show up. I have an Ionic device (firmware 27.70.7.14) and Android fitbit app version3.14.
I hope all the other frustrated fitbit users see the feature come alive 🙂
02-21-2020 14:55 - edited 02-21-2020 15:05
02-21-2020 14:55 - edited 02-21-2020 15:05
Here is an example of why it will never be possible to get to a sleeping score of 100.
My restoration last night went to 15/25.. The best I have had there is 23/25. The variables were
The two spikes are my bathroom breaks.. and the EOV image is the night before 12% tossing and last night 10% tossing.
02-21-2020 15:13
02-21-2020 15:13
I was wondering where that detail came from. It looks like that is a a Premium extension of the basic oxygen graph that I finally got today. Not enough to get me to pay monthly or annually. I do wish there was a true lifetime feature.
02-22-2020 02:41
02-22-2020 02:41
02-24-2020 11:51
02-24-2020 11:51
Hi Matt,
I got my FitBit Ionic in early February and the firmware was upgraded when I first set it up.
I had this oxidization graph but now it is gone.
As your post was in January indicating that the problem is resolved could you tell me what I need to do to get it back? Do I need to do something to the app or the watch?
Thanks for your response.
Jack
02-25-2020 01:59
02-25-2020 01:59
Ditto. Mine finally showed up earlier this week, not all that impressive (I manage a hospital sleep lab) and then it disappeared. I’m not quite ready to throw my FitBit in the trash yet but certainly am beginning to see how mismanaged and ridiculous the company is.
02-25-2020 02:16
02-25-2020 02:16
02-25-2020 07:29
02-25-2020 07:29
I just signed up for Premium. Would like to receive data for the Estimated Oxygen Variation graph. My information is blank. It's one of the reasons I signed up for Premium. May have to cancel if I don't receive this important data.
02-25-2020 11:59
02-25-2020 11:59
I have got it and if you have the right watch shouldn't need premium . I don't have premium.
Mine wasn't working so I reloaded the Fitbit app and charged my Fitbit watch until it was fully charged .
I also read to make sure it is fitting properly on your wrist so I tightened mine and now i get the oxygen levels .