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Exercise lost before pressing End, can I get it back?

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‎12-17-2018 02:07

‎12-17-2018 02:07

Cycled this morning, pressed the pause button.

Parked up the bike and went to press the end, but the watch was showing the home screen

Nothing has synced.

 

Is there any way to find the exercise on the watch?

The data was recorded, so should be present somewhere on the watch.

 

Fingers crossed

Cheers

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Accepted Solutions

‎12-17-2018 06:53

In response to NellyG

‎12-17-2018 06:53

Oh well looks it was lost. It's not in the App or Website.

I should have clicked End straight away instead of sorting my bike out.

 

View best answer in original post

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‎12-17-2018 05:37

‎12-17-2018 05:37

“Is there any way to find the exercise on the watch?”

 

If the data was recorded go to Fitbit.com and login there.  Sometimes an exercise shows up there -> but not on the Ionic.  Try that.  You might find it there after syncing.

Vote if this helps you at all and Vote if this is a solution to your issue [Current Leader in Ionic Forum with 15 Solutions + Thumbs Up 92]
Really there is no need to suffer in Frustration - simply call Tech Support at 877-623-4997 and get your Ionic replaced right now while you can
Many have followed this straightforward advice and now have a replacement Ionic - we all should have “zero tolerance” for any defective Ionic
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‎12-17-2018 05:38

‎12-17-2018 05:38

Hmmm I dont think so.... but maybe someone knows how

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎12-17-2018 06:53

In response to NellyG

‎12-17-2018 06:53

Oh well looks it was lost. It's not in the App or Website.

I should have clicked End straight away instead of sorting my bike out.

 

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‎12-17-2018 09:06

In response to Compact

‎12-17-2018 09:06

The app in the watch just crashed. It happens randomly. Happened to me countless times. Known and unfixed issue.

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