Exercises showing not enough data available

[yoginione]

After exercising ie. walking , weights and yoga and I go to check heart rate, calories burned and time in zones it says not enough data available. What is going on?

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

@yoginione Welcome back to the Community. Thanks for letting me know that you're seeing not enough data available in your exercises. 

Our team has been working hard on this matter and a fix should be available soon to all our affected members. At the moment, check if you could download any update that appears for the Fitbit app from the App Store so you can receive the latest improvements. 

Additionally, you may want to subscribe to the main thread here. 

I'll be around if you have any additional questions. 

[yoginione]

I also get the msg “not enough data” for my heart rate. I have updated my
Fitbit app. Why would it work before and now it doesn’t? This is very
frustrating!

[SilviaFitbit]

@yoginione Thanks for getting back. Sorry to hear you're experiencing this issue with your heart rate data too. 

I would like you to log out from your app and force quit. If you keep seeing this in your heart rate tile, please attach a screenshot to your next reply. 

Keep me posted. 

[Juliaint]

is this issue being worked on? 7 months later and I still get no HR data when exercise is tracked through the app.

[SilviaFitbit]

@Juliaint Welcome to the Fitbit Community! Thank you for getting in touch about this. 

I appreciate the details mentioned. This issue should be resolved please confirm you have the latest Fitbit app version installed. 

Also I took the liberty to share your post with our Support team and they mentioned you already have a case with them, please continue the communication through email they'll be happy to assist. 

I'll be around if you have any additional questions.