Fit bit coach

[MikeyJG]

 I am having trouble signing in to the Fitbit Coach app it says that my email is already associated with another account does anybody know what is causing this issue. I am trying to sign in using my fitbit account if that helps

[WavyDavey]

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@MikeyJG wrote:

 I am having trouble signing in to the Fitbit Coach app it says that my email is already associated with another account does anybody know what is causing this issue. I am trying to sign in using my fitbit account if that helps

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Hi @MikeyJG,

Is it possible you used that email address to sign up for FitStar at some point? Either way, you'd want to contact Fitbit Support, so they can sort it out for you.

[MikeyJG]

I believe I used that email for fit star I thought it wouldn't make a difference since  coach is the new FitStar

if I'm not mistaken

[WavyDavey]

OK, best of luck.