05-19-2019 16:01 - edited 05-19-2019 16:02
05-19-2019 16:01 - edited 05-19-2019 16:02
My button keeps falling out band. Do they make a Durable Fitbit ionic Band?
Answered! Go to the Best Answer.
Best Answer06-10-2019 12:35
06-10-2019 12:35
Is it possible to get another "retaining clasp"? I have lost the little tab at the end of the band.
Best Answer05-20-2019 11:20
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-20-2019 11:20
Hi @SunsetRunner You could try one of the Ionic Sports bands One of these may work better for you as they don't have the retaining clasp used In the standard bands.
Tony | UK
Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10
Best Answer06-10-2019 12:35
06-10-2019 12:35
Is it possible to get another "retaining clasp"? I have lost the little tab at the end of the band.
Best Answer06-11-2019 09:41
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
06-11-2019 09:41
Unfortunately the metal clasp is only sold with the classic band and is not available to purchase on its own. The only thing I could suggest is to use the clasp from the 2nd band which came in the box with your Ionic.
Tony | UK
Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10
Best Answer