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Fitbit Ionic Step Recalculation / Re-assessment

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‎09-15-2019 08:05

‎09-15-2019 08:05

Hi

 

Can you please explain what Fitbit is doing by recalculating or re-assessing steps?

 

Yesterday I spent the afternoon climbing Scafell Pike. It took me nearly 3 hours to get up and back down and according to my Ionic I climbed 402 floors. When I got back to the hotel in the evening the steps count for the day was 26,970. When I woke up this morning the steps count had been re-assessed as 22,306.

 

Can you please explain what has happened. I this must have happened before but I have never noticed it. 

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‎09-15-2019 12:31

‎09-15-2019 12:31

I'm not sure if any Fitbit user here will be able to explain. You may want to contact Fitbit at http://contact.fitbit.com

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1 REPLY 1

‎09-15-2019 12:31

‎09-15-2019 12:31

I'm not sure if any Fitbit user here will be able to explain. You may want to contact Fitbit at http://contact.fitbit.com

Best Answer