11-27-2018
11:38
- last edited on
11-30-2018
15:32
by
SilviaFitbit
11-27-2018
11:38
- last edited on
11-30-2018
15:32
by
SilviaFitbit
Hello Everyone.
I've had my iconic for a while and have no issues concerning the battery and charging every 7 to 8 days. However just today my battery is now draining from 90+ percent down to 9 percent.
Has anyone had similar issues?
Moderator edit: Updated subject for clarity
11-27-2018 12:16 - edited 11-27-2018 12:16
11-27-2018 12:16 - edited 11-27-2018 12:16
@Btorrent42 That seems like a fast drain. I would start by giving your Ionic a full charge and doing couple of reboots. You can do this by holding the bottom right and left buttons together until you see the Fitbit emblem appear. Once you have done the reboots keep an eye on the charge level and see how it goes.
Tony | UK
Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10
11-27-2018 13:51
11-27-2018 13:51
I'll have to give that a try. Thanks for the suggestion.
11-27-2018 19:08
11-27-2018 19:08
Did restarting it help. Mine just recently starting to act really funny. Not holding a charge, stuttering when swiping the messages down, and the screen blinks quite a lot when it is supposed to be in manual mode.
11-28-2018 06:17
11-28-2018 06:17
11-28-2018 06:24
11-28-2018 06:24
@Btorrent42 that's geat news keep us posted on how it goes.
Tony | UK
Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10
11-28-2018 13:00
11-28-2018 13:00
As of this time today it's at 89 percent down from 100 percent last night. At the very least it's lasted today. I usually go strong at 4 to 5 days so hopefully it keeps that up today week.
11-28-2018 13:37
11-28-2018 13:37
@Btorrent42 looking better see how it goes over the next 24 hours.
Tony | UK
Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10
11-29-2018 06:16
11-29-2018 06:16
Update: So far with my normal workout, shower , and job routine I'm sitting at 79 percent. It seems that it may have been an update or something but at the rate it's going it seems to be back to normal charge. I believe that a fellow user reccomended doing a restart of the watch which I can assume as helping!
Thanks very much for all of the advice everyonr!
11-29-2018 18:55
11-29-2018 18:55
Yes I have the same problem
11-29-2018 19:02
11-29-2018 19:02
I've tried rebooting repeatedly after a full charge, disabled wifi, etc. etc. Baloney! Everything was fine, watch battery lasted about a week without a recharging until about a month ago. Fitbit admit it...what did you do?
11-30-2018 15:42
11-30-2018 15:42
Hey there @Btorrent42, @Tony.r, @SunsetRunner and @chrisri! I appreciate that you've shared some troubleshoot and that you've also mentioned the experience you've had after performing it.
I'm also happy to see that after performing a restart and make sure you're fully charging it. It started working as normal for you.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
12-01-2018 15:20
12-01-2018 15:20
So I have restarted it a few times. Kept it charged. The screen is not reacting and responding to touch like it has in the past. Is there a patch or an update that could be pushed. I have become really frustrated with the performance of the watch.
12-01-2018 16:41
12-01-2018 16:41
Whoa, I never said it was working. My battery drains in 48 hours now even if I don't use the watch!
12-01-2018 17:59
12-01-2018 17:59
12-02-2018 07:13
12-02-2018 07:13
I charged it last night and set it on the countertop now it's down to 47% charged and I didn't even touch it!
12-02-2018 09:26
12-02-2018 09:26
same thing happened to mine, drained in less than 12 hours on friday, and yesterday, did a factory reset and it would not calibrate and the heart rate monitor green light never would come back on....this is the second time this has happened, and called support, this is my third replacement since march. they offered to replace or 50% off a new device......i love the device when it works, but it seems it has a 2-3 month life span.....and 50% off a new device just doesn't cut it in my book, specially since i spent 300 bones on this.....
12-02-2018 10:40
12-02-2018 10:40
An update on my situation, my watch is currently at 21 percent today (Sunday).
What I did was reset the watch as suggested in the thread. That seemed to work.
12-03-2018 11:22 - edited 12-03-2018 11:27
12-03-2018 11:22 - edited 12-03-2018 11:27
Hey there @SunsetRunner, @chrisri, @SunsetRunner, @pk78731 and @Btorrent42. I appreciate the details that you've mentioned.
Thanks for sharing your experience @pk78731. Your feedback is appreciated and helps Fitbit to improve its watches and services that are being provided.
I've shared your post on your behalf with Customer Support, @SunsetRunner, @chrisri.
I'm glad to hear that's properly working for you @Btorrent42.
Hope this helps! I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
12-03-2018 15:28
12-03-2018 15:28