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Fitbit Ionic is not charging at all

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‎05-09-2021 05:27 - last edited on ‎05-11-2021 05:12 by Fitbit Moderator

‎05-09-2021 05:27 - last edited on ‎05-11-2021 05:12 by Fitbit Moderator

My 2year old Ionic is not charging and turning on at all. I have cleaned up the pin at the back of watch as well as the cable and still it is not working. I have switched from wall charging to laptop charging and still it is not working. What can I do more and there are no service centre in Singapore?

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎05-09-2021 05:37

‎05-09-2021 05:37

Hey, I am having the same problem with my Ionic. Tried to follow every step and nothing helped at all. The only thing that is rest is to "reset to factory settings". I am just hoping that fitbit will see that there are more people here having the same issue and standard procedures like resetting, unpairing, turn bluetooth off/on, deleting from the bluetooth list and so on and on. Nothing of that is helping. Seems like it's either with the bluetooth itself on the watch or maybe something went wrong cause the updates don't work for the ionic ( different from Versa, Sense, Ace and so on) 

Best Answer

‎05-09-2021 12:57

In response to dimarcopoloe

‎05-09-2021 12:57

Yo tengo el mismo problema, mi ionic se descargo completamente y hoy no carga desde hace ratos he intentado y nada, no se que hacer

Best Answer

‎05-10-2021 05:27

‎05-10-2021 05:27

Hey, none of the stuff mentioned earlier helped so I had to "reset to factory settings" and pair Ionic again. It helped, but data for 10 days is gone.. 

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