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Fitbit Ionic won't swipe

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‎09-15-2021 18:51 - last edited on ‎09-16-2021 04:20 by Fitbit Moderator

‎09-15-2021 18:51 - last edited on ‎09-16-2021 04:20 by Fitbit Moderator

My iconic went to zero per cent. After several resets, I got it charging again. However, now it won't swipe. I have cleaned all the contacts, have done soft resets and two factory resists but no joy.

Luckily I was able to borrow a Sense from a friend but that has to go back. How do I bring my beloved Iconic back to life. Please help.

 

 

Moderator Edit: Clarified subject

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‎09-16-2021 04:21 - last edited on ‎11-15-2024 13:19 by Fitbit Moderator

‎09-16-2021 04:21 - last edited on ‎11-15-2024 13:19 by Fitbit Moderator

@Lazy_Rabbit Welcome to the Fitbit Community!

Thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Hope this helps.

Alvaro | Community Moderator

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