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Fitbit ionic

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Hi

I m.from.Singapore n need to locate s service centre in Singapore.

 

I need to send my fitbit ionic for repair as one of the right bottom function button went misdinh when I went swimming.

Please advice 

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5 REPLIES 5

Fitbit don't have service centres. Your best bet would be to contact customer support to discuss your options: contact.fitbit.com

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Thanks Steven, 

I tried but no one response to my Chat. I thought the product is under warranty? 

Can we go to the country sole distributor for help? 

 

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The fitbit will be under warranty for 12 months providing you bought it from an approved dealer. Warranty claims are via the same customer support contact details.

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Hi

I have brought it from an authorized dealer.

I tried to reach the contact centre but no one have responded to me.
Please advise what is the next step.

Thanks
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I'm afraid there is no next step other than to try to contact them again.

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