Having Trouble Enabling Notifications on Fitbit App

[Sparhawk69]

HI all,

Setting up notification on the Fitbit app (using Android version 7.1.1), I enable the notification which says "Enable Notification" on the Turn on device notification page, after enabling I select which app/apps I want to receive notifications from...... after a couple of mins or maybe half an hour later, I have to enable it again in the Fitbit app by clicking the "Enable Notification Button" just like when I am setting it up....fyi, after I click on that button, the notification access on Android is still enabled and I can see that the apps that I want to receive notifications from are still having a tick so I do not have to tick them again.

Any idea how to have the notification enabled without me having to re-enable it every now and then?

Thanks.

Moderator Edit: Updated Subject for Clarity

[NellyG]

Thats annoying. Try uninstalling the app and then reinstalling it. See if that fixes it. Let us know.

[Sparhawk69]

@NellyG Uninstall and reinstalled, still the same results...I also rebooted my phone as well and still the same results......yes it's very annoying.

[Sparhawk69 · Accepted solution]

Solved....it was the power setting on my Android phone, which shut down apps in the background to conserve battery life...I just enable Fitbit Apps and its running notification now.

[cable-dg]

I have the same issue, but a reboot resets the notifications. Any help please or a long shot a response from fitbit!