help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart rate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-16-2019 02:36

‎03-16-2019 02:36

A couple of things when I take my Fitbit Ionic off My heart rate stays on and never goes blank. It also is very inconsistent and goes from 58 bpm to 120 bpm when not doing anything different. This is my second ionic as my first one lasted 3 months which would count up on all stats when watch wasn’t on wrist best was 80,000 steps in 10 minutes really annoyed by these issues as this watch will be going back for a different brand 

Best Answer
0 Votes
2 REPLIES 2

‎03-17-2019 01:38

‎03-17-2019 01:38

Hi @Critta, good to see you around.

 

Can I ask if you've tried restarting your Ionic? Instructions on how to do so can be found here.

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer
0 Votes

‎08-09-2019 08:10

‎08-09-2019 08:10

i @Critta 

 

I have the same problem with my Ionic.

 

Was your issue ever solved? Or you just returned the Ionic?

Best Answer
0 Votes