08-21-2018
07:14
- last edited on
08-21-2018
11:54
by
SantiR
08-21-2018
07:14
- last edited on
08-21-2018
11:54
by
SantiR
Can someone please tell me how to increase the brightness on my ionic I can hardly see it during the daytime, it was fine but seems to have adjusted itself. Many thanks. Mark
Moderator Edit: Updated Subject for Clarity
Answered! Go to the Best Answer.
07-15-2020 10:06 - last edited on 07-16-2020 20:25 by LiliyaFitbit
07-15-2020 10:06 - last edited on 07-16-2020 20:25 by LiliyaFitbit
Thank you. I reset the Fitbit and all is fine.
Thank you
Sent from my iPhone
Moderator edit: personal info removed
Excellent!
Best Answer
07-24-2020
14:31
- last edited on
06-02-2021
06:24
by
JuanJoFitbit
07-24-2020
14:31
- last edited on
06-02-2021
06:24
by
JuanJoFitbit
I've been to setting saw that the first selection is Brightness, BUT, no matter how often or hard I "tap" the watch face, nothing changes. Its still set on DIM. Any suggestions would be GREAT. Thanks.
That is exactly how mine is working not working too.
GREAT ANSWER. THANK YOU. You fixed my Ionic and now I can read the face. Spectacular. Thanks again.
Moderator edit: merged replies
Best AnswerOn my Ionic, the brightness feature is softened and seems to be locked on dim. it doesn't open up to change when tapped on. How can it be unlocked? It's difficult to see the screen in the daylight
10-04-2020
10:35
- last edited on
10-06-2020
16:56
by
SilviaFitbit
10-04-2020
10:35
- last edited on
10-06-2020
16:56
by
SilviaFitbit
Do complete reset and it will return to normal.
I had that experience and it worked for me.
Sent from my iPhone
Moderator Edit: Personal info removed
Best Answer
Best Answer
10-04-2020
13:49
- last edited on
06-02-2021
06:26
by
JuanJoFitbit
10-04-2020
13:49
- last edited on
06-02-2021
06:26
by
JuanJoFitbit
The version I have is 71.6.19. Do you know is this is the current one.
I can’t figure out which screen view you’re talking about. I don’t see two buttons at the top on any of mine.
It used to be on auto. Changed somehow to dim. And I can’t change it back on the watch or app
Sent from my iPad
Moderator edit: merged reply
11-14-2020 03:39 - last edited on 01-24-2021 17:52 by LiliyaFitbit
11-14-2020 03:39 - last edited on 01-24-2021 17:52 by LiliyaFitbit
I worked out how to fix it thanks. If you’re asking me, I’m unsure from your message, message me back and I I’ll let you know. I have another issue now which Fitbit are addressing 😩
Sent from my iPhone
Moderator edit: personal info removed
11-14-2020
08:40
- last edited on
11-14-2020
15:35
by
SilviaFitbit
11-14-2020
08:40
- last edited on
11-14-2020
15:35
by
SilviaFitbit
The only way I managed was to fully reset my Fitbit, following the instructions from the support website.
Sent from my iPhone
Moderator Edit: Personal info removed
Best Answerfinally something useful!!! I was in sleep mode also and could not adjust the brightness.
It's because it's in sleep mode. Hold down left button for several seconds to bring up menu. Use the moon button to toggle sleep mode on and off. I don't know why someone from fitbit didn't answer this question.