How do I Delete Notifications on Ionic?

[JLBlades]

How to delete notifications 

Moderator Edit: Updated Subject for Clarity

[SantiR · Accepted solution]

@JLBlades Welcome to the Fitbit Community! Thanks for posting your question on this board regarding how to delete notification on Ionic.

To delete 1 notification just tap the notification and then tap "Clear". If you want to delete all the notification at once, please swipe to the top of your notifications and tap "Clear All".

Please note that if you clear a notification from your watch, the notification is removed from your phone's notification center. If you clear a notification from your phone, the notification is removed from your watch. Check this helpful article for more details regarding notification on Ionic.

Hope this helps. Keep me posted! 

[JLBlades]

Got it!  Thanks.

[SteveP62]

Hi, I have lots of notifications but do not see clear on a single one or clear all at the bottom when I scroll to the bottom?? 

[SantiR]

@SteveP62 Welcome to the Fitbit Community! Thanks for posting your inquiry regarding the notifications feature and how to delete them from your watch. 

To delete one notification you need to first tap on it. You should see the "Clear" option there.

To delete all the notifications at once, you need to swipe to the top of your notifications and you should see the "Clear All" option.

Please note that if you clear a notification from your watch, the notification is removed from your phone's notification center. If you clear a notification from your phone, the notification is removed from your watch.

Hope this helps. Keep me posted! 

[SteveP62]

Thanks for the info, I can delete from the Fitbit itself, but I cannot get them off the App on the phone. They will not select and there is no clear button. Myself and my wife have pages of notifications on our iPhones ?? Thanks

Sent from my iPhone

[SantiR]

@SteveP62 Thanks for your reply and for providing those details. You probably mean the in-app notifications?

Those are not possible to delete. However, I was making some research and found this idea:

• Let us Delete in-app Notifications/Messages

Please cast a vote for the idea and leave a comment to show support.

Hope this helps. Keep me posted! 

[Javi21]

The notifications on my ionic are not clearing. I have tapped clear, clear all, and have deleted the text message from my iPhone but certain texts are still showing.  

[karinpw1]

I am having the same problem, also when trying to individually trying to clear them it says either Action failed or does nothing because the "message is expired"

[JetLori]

I am having the same problem. Notifications on my Ionic are not clearing.  Certain messages will not go away!!!???

[JLBlades]

I agree b

[Cal6404]

I have hit clear and clear all several times and I still get the same 5 text messages showing on my iconic.  They are very old messages but I can’t get them to clear off my iconic.  How do I get rid of them???

[Jen1990]

Hi i cannot delete notifications from my ionic fitbit, it keeps coming up with a message saying "it is expired or no longer available" and it cant be cleared. Also all of a sudden it is taking ages to sync to my phone, sometimes going all day without one sync?? Help i love my fitbit !!! Thanks 

[kvanderhoek]

I’m also have an old Slack message that refuses to clear from my Fitbit Ionic.

Fitbit, based on the number of complaints you’ve recieved about this issue in the last few weeks I’d say a recent update introduced a bug. Can someone please look into it and open JIRA ticket to get this resolve or post a work around. 

[Vin5432]

Hey bro 

I was getting pretty upset about this issue too

I just held all 3 buttons on my Ionic and restarted it. 

All expired messages are GONE 🙂

[Cal6404]

Thanks for the tip. Tried that but I still have the texts

[JetLori]

This worked for me!  Thank you!

[Vin5432]

Try it again, but before you do, turn off the notifications for the Fitbit.

That's one thing I forgot to put in the post 🤣

[Cal6404]

Tried turning off all notifications synced held all 3 buttons. Screen flashes off and on. All 5 texts still there
Thanks for the help!!

Sent from my iPhone

[kvanderhoek]

Yeah I tried the reset tonight and it worked for me. Thanks for the tip.