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How to setup a replacement Ionic?

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‎12-12-2020 15:26 - last edited on ‎12-13-2020 18:05 by Fitbit Moderator

‎12-12-2020 15:26 - last edited on ‎12-13-2020 18:05 by Fitbit Moderator

I have an Ionic I had in my closet never opened and I want to set it up as replacement to my old Ionic.  But, I cannot see how to activate it or transfer from Old Ionic to New Ionic.  Any help?

 

Moderator Edit: Clarified subject

 

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‎12-12-2020 16:22

‎12-12-2020 16:22

Hi @David.Alan  directions are here - click. Pretty much you sync and delete the old Ionic from your account. Move it out of range and set up the new Ionic as a new device on an existing account. Your history will continue from there with the new Fitbit.

Stepping in the U.S.A. since September 2013. Android 14

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2 REPLIES 2

‎12-12-2020 16:22

‎12-12-2020 16:22

Hi @David.Alan  directions are here - click. Pretty much you sync and delete the old Ionic from your account. Move it out of range and set up the new Ionic as a new device on an existing account. Your history will continue from there with the new Fitbit.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎12-20-2020 08:01

In response to Odyssey13

‎12-20-2020 08:01

Thank you!

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