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IOS Update on Ionic

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‎03-21-2018 05:42

‎03-21-2018 05:42

The new update on the Ionic is stalling in Install. I’ve attempted to turn off the Fitbit, Forget Device, and restart phone. What are other options?

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‎03-21-2018 07:09

‎03-21-2018 07:09

Hi @Sbrown14 Did you restart your tracker? If not, please try that next (hold down left button and bottom right button until you see the Fitbit logo). A restart did the trip for me. Fingers crossed it works for you too. 

Marci | Bellevue, WA

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‎03-21-2018 07:09

‎03-21-2018 07:09

Hi @Sbrown14 Did you restart your tracker? If not, please try that next (hold down left button and bottom right button until you see the Fitbit logo). A restart did the trip for me. Fingers crossed it works for you too. 

Marci | Bellevue, WA
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‎03-21-2018 07:12

In response to MarciM

‎03-21-2018 07:12

Is it connected to a computer via the charger?  I found that mine needed that when I updated mine.  It also needed the Fitbit servers to be working at an off-time and an active Internet connection.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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