I called fitbit support this morning. I was told there is nothing that will fix my iconic. Was given the same response/offer of a 25% discount on another unit.
Fitbit CS and warrantee blows. After 5+ years of enjoying fitbit products for both myself and by wife, the relationship will end here since this is what happens when the customer does nothing, the product just stops working and -we- the consumers are left with a request to buy another unit.
Despicable way to treat customers -especially when your online forums are littered with the same problems and the same lame customer help response. "sorry Sir - but can you buy another"
