Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
May I ask how you are charging it?
See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
I charge it with the cable that comes with it on my computer or charging station. Always have, it is powered on.. If i connect to my phone i can read it... but the clock face will come and go with lots of lines then fade out and black screen . I am sick of it.
Best Answer