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Ionic: How to disable QuickView feature?

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‎02-02-2021 01:17 - last edited on ‎02-03-2021 14:07 by Fitbit Moderator

‎02-02-2021 01:17 - last edited on ‎02-03-2021 14:07 by Fitbit Moderator

Hi,

During my bike rides, it happens that my workout stops because the touch screen moves on its own. This is due to friction from clothing, rain, etc.

Can I disable the touch screen application to prevent this?

 

Moderator Edit: Clarified subject

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‎02-03-2021 14:06 - last edited on ‎08-18-2025 08:57 by Fitbit Moderator

‎02-03-2021 14:06 - last edited on ‎08-18-2025 08:57 by Fitbit Moderator

Hi @Bacwardi, welcome to the Community Forums.

Thanks for bringing this to our attention and for the details that were shared. Let me share with you that it's not possible to use your Ionic only with its buttons, however, you can disable the QuickView feature of your device to avoid the display to be turned on during your workouts. To do so, please open the quick settings on your watch by swiping down from the top of the screen, and tap the quick settings icon. Then, in the quick settings screen, tap the screen wake icon to adjust the setting:

  • When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist.
  • When you set Screen Wake to Manual (Button), press the button to turn on the screen.

Let me know if you have any additional questions.

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‎02-03-2021 14:06 - last edited on ‎08-18-2025 08:57 by Fitbit Moderator

‎02-03-2021 14:06 - last edited on ‎08-18-2025 08:57 by Fitbit Moderator

Hi @Bacwardi, welcome to the Community Forums.

Thanks for bringing this to our attention and for the details that were shared. Let me share with you that it's not possible to use your Ionic only with its buttons, however, you can disable the QuickView feature of your device to avoid the display to be turned on during your workouts. To do so, please open the quick settings on your watch by swiping down from the top of the screen, and tap the quick settings icon. Then, in the quick settings screen, tap the screen wake icon to adjust the setting:

  • When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist.
  • When you set Screen Wake to Manual (Button), press the button to turn on the screen.

Let me know if you have any additional questions.

Best Answer
0 Votes