Ionic Swim settings

[SunsetRunner]

I have had my Ionic for a few days and have noticed that whenever i try to change the swim settings it just reverts back to the default.

Specifically I am having problems with:

• turning on the "show Laps" automatically. Every time i set it and then go back in to the swim settings it just reverts back to "off"
• customizing stats - again every time i try to change it, they just revert back to the default when i next log in.

I also think it's a joke that the Fitbit doesn't show time per lap in the app after the workout. that's one of the most important swim stats. Who cares how many calories i have burned per lap???????

Help would be appreciated.

[SantiR · Accepted solution]

@SunsetRunner Welcome to the Fitbit Community! Thanks for reporting the situation you are experiencing with the custom stats not saving for your swimming exercises.

I've seen this before. Fitbit is currently working on investigating this further. I will share updates from the team when I hear them. In the meantime, you will need to change your settings at the beginning of the exercise. 

Regarding the swim lap times; please vote for this Feature Suggestion I was able to find while investigating:

• Swim Lap Times

I do believe that is an important swim stat. The more votes, the better!

Thanks for your report and understanding. Keep me posted! 

[SunsetRunner]

If swim lap times are important why doesn't Fitbit just add it in without the need for voting on it?

Fitbit watch gives me that data while I am swimming, but after the swim when I check the log in the app it tells me the calories burnt per lap instead. Calories per lap is a useless stat, i can't think of any reason why I would want to know that....

Please fix this because this is one of the main reasons why I bought a Fitbit.

[Makri]

I am not able to alter the pool length settings and ionic is reading the length incorrectly.