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Ionic adding 7000+ steps while charging/sitting since I started swimming?

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‎06-08-2018 04:32

‎06-08-2018 04:32

I searched other posts but have not really found a helpful answer. Yesterday morning and this morning my Ionic has started adding approximately 7000 steps while it is charging or I am sitting at my desk. I also have started swimming with it recently and I am wondering if it s now malfunctioning? I bought the Ionic the week it came out, so it has been working fine for a long time. Anyone else have this problem? I don't like the solution of having to log as driving every morning, and even when I tried that it does not take the steps away.

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‎06-08-2018 05:19

‎06-08-2018 05:19

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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2 REPLIES 2

‎06-08-2018 05:19

‎06-08-2018 05:19

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎06-08-2018 05:25

In response to WendyB

‎06-08-2018 05:25

AHHH!!! lol. That could be it. Smiley Embarassed I have a fan on my desk where I charge it and it vibrates the desk a little bit. I will try to remedy that. Thank you!

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