Ionic battery

[Krys134]

I have charged my ionic fully and after a few hours it is 0%

i have turned off and on and also done factory restart and updated it if frustrating 

[WendyB · Accepted solution]

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

[Krys134]

I did all that and it changes ok but it hen drains in under an hour even if I done wear it 

[WendyB]

Then contact support. Use help link at top of forum